Tushar Karmakar
Helping businesses build better systems, run smoother operations, and grow digitally.
About Tushar
The Unified Advantage
"You don't just get a developer — you get someone who understands operations, incident management, automation, support workflows, and digital marketing all at once."
I am a multi-disciplinary technical specialist focused on building optimized, high-fidelity systems. Whether developing robust React/Next.js platforms, constructing automated Lead Capture & AI auto-reply nodes, or leading critical P1/P2 resolution bridges for global enterprises, I align technology with operational goals.
With a background leading bridge calls and managing production systems, I design robust architectures that resist outages, scale logically, and capture maximum digital search traffic via advanced SEO.
Tushar Karmakar
Tech Ops & Web Specialist
What I Do
Website Development
Custom web applications designed for high performance, premium UI/UX, and robust backend handling.
- Business sites & Landing pages
- Admin dashboards & CRM systems
- AI-integrated websites
- E-commerce & custom transactional flows
AI & Automation
Intelligent automations that streamline operations, capture leads, and slash manual labor by 90%.
- AI Chatbots & Auto-reply systems
- Lead automation & CRM integration
- Workflow automation & Prompt engineering
- Zapier, Make, and API orchestration
IT Operations & Support
Mission-critical infrastructure support, maintaining 99.9% uptime and rapid-response SLA adherence.
- Incident management & production support
- P1/P2 escalation & bridge calls
- SLA monitoring & reporting
- Root cause analysis (RCA) & risk mitigation
Website Support & Maintenance
Keeping digital products secure, blazing fast, and up-to-date with modern web standards.
- Bug fixing & performance optimization
- Database management & cloud deployments
- API integrations & security patching
- Uptime monitoring & technical audits
Tech Stack
Core Dev
const build = (tech) => createSystem()
AI & Ops
await automate(tasks)
Featured Projects
[ System architectures built for high transaction throughput, automated workflows, and organic business acceleration ]
Restaurant Order Management Systems
Full-scale Order tracking, admin management, database integration, and custom workflow handling deployed for 3 active restaurants.
Key Implementations
- Interactive digital ordering menus
- Real-time kitchen display and tracking systems
- Centralized administration panel & database sync
- Successfully reduced checkout wait times by 40%
Automation Tools Suite
Advanced lead capturing, automated follow-ups, auto-replies, and operational workflow scripts.
Key Implementations
- Seamless lead syncing across platforms
- Generative AI auto-reply engines for WhatsApp/Email
- Custom workflow integrations built for performance
- Slashed manual operations by 20+ hours weekly
Marketplace Platform
High-concurrency multi-user workflows, robust backend integrations, and scalable architecture for transaction coordination.
Key Implementations
- Secure payments and marketplace logic
- Role-based control flows (buyers, sellers, admins)
- Premium dashboard analytics
- Optimized for fast rendering and search indexing
Informatic Website
Modern, dynamic data portal with backend integrations, responsive schemas, and extreme search layout optimization.
Key Implementations
- Content management system (CMS) mapping
- Rich UI/UX styling with micro-animations
- Sub-second load times and flawless accessibility
- Structured data/SEO schemas built in
BrandNest Agency Website
Premium corporate interface showcasing full-spectrum agency services, built with high-fidelity React components and Vercel hosting.
Key Implementations
- Dynamic case studies and service showcase
- High-converting contact funnel
- Smooth page transitions and customized animations
- Fully optimized SEO audit score of 100/100
Enterprise Operations
Tenarai (formerly Infogain)
Technical Operations Specialist / Incident Manager
Resolved 50+ high-priority incidents monthly with a consistent 95% SLA compliance rate.
Optimized production support workflows, reducing Mean Time to Resolution (MTTR) by 25% via proactive Root Cause Analysis (RCA).
Led critical P1/P2 live incident bridge calls, coordinating across cross-functional engineering and executive stakeholders.
Identified system bottlenecks and reduced overall RCA incident log volumes by 20-30%.
SLA Priority Resolution Matrix
Incident response timelines strictly adhered to during operations, coordinating mission-critical systems and mitigating downtime.
| Priority | Incident Classification | Target MTTR |
|---|---|---|
| P1 Critical | Full outage / Core service down | < 1 Hour |
| P2 High | Major feature down / Critical degradations | < 4 Hours |
| P3 Medium | Partial issue / Operational workarounds available | < 24 Hours |
| P4 Low | Minor bugs / Cosmetic improvements / General request | < 72 Hours |
BrandNest - India's First AI Powered Premium Digital & Marketing Agency
Your Digital Growth & Automation Partners
A premium, one-stop agency for businesses looking to build, grow, and automate their digital presence. BrandNest combines beautiful design with AI-powered operational workflows to unlock dramatic growth.
Full-Suite Agency Services
Professional Certifications
Introduction to GitHub Copilot
GitHub Copilot for Project Management
Optimizing Workflow with GitHub Copilot & VS Code
Introduction to Google Workspace with Gemini
Prompt Engineering for ChatGPT
Generative AI for Everyone
ITIL 4 Foundation
AWS Cloud Practitioner Learning
Digital Marketing
Instagram Marketing
- Data-driven Content Strategy
- High-engagement Reels & Carousels
- Targeted Engagement & Audience Growth
- Hyper-focused Hashtag & SEO Research
Facebook & Meta Ads
- High-ROAS Ad Campaign Setup
- Granular Custom Audience Targeting
- Continuous Budget Optimization
- Scientific A/B Creative Testing
LinkedIn Branding
- C-Suite Profile Optimization
- Company Page Authority Building
- B2B Content Design & Copywriting
- Warm Lead Generation Outlines
Let's Connect
Contact Channels
Direct communication pathways
Project Inquiry Form
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